Terms & Conditions
Last updated: 9th December 2025
Welcome to Whiff & Wonder Boutique. By accessing our website, placing an order, or interacting with our services, you agree to abide by the Terms & Conditions outlined below. Please read them carefully before using our site.
1. Introduction
These Terms & Conditions govern your use of the Whiff & Wonder Boutique website and all purchases made through it. By using our site, you confirm that you are at least 18 years old or have parental consent to shop with us.
If you do not agree with any part of these terms, kindly discontinue using our website.
2. Orders & Payments
a. Order Acceptance
- All orders are subject to availability and confirmation.
- We reserve the right to accept or decline any order at our discretion.
b. Payment
- Orders are processed only after full payment is confirmed.
- Payments are handled through secure, trusted third-party payment processors.
- We do not store or have access to your card details.
c. Pricing
- Prices are listed in NGN (₦) unless stated otherwise.
- Prices may be updated at any time without prior notice.
- Your total price will be confirmed at checkout before payment.
3. Shipping & Delivery
- We deliver nationwide across Nigeria.
- Delivery timelines are estimates and may vary due to logistics, location, or external factors.
- You are responsible for providing accurate delivery information.
- Whiff & Wonder is not liable for delays or failed delivery caused by incorrect address input.
Full details are available on our Shipping Policy page.
4. Returns, Refunds & Exchanges
To maintain hygiene and product safety standards, our fragrances follow a strict return policy.
You may request a return or refund only if:
- The product arrived damaged
- You received the wrong item
- Your package is incomplete
All requests must include:
- A complete unboxing video showing the sealed package from start to finish
- The item in unused, unopened condition
We reserve the right to reject claims that do not meet these conditions.
Full details are outlined in our Refund & Return Policy page.
5. Product Information & Use
- We strive to provide accurate product descriptions, but slight variations may occur.
- Fragrance performance may differ based on skin chemistry, climate, and application method. This variation does not indicate a faulty product.
6. Limitation of Liability
Whiff & Wonder Boutique is not responsible for:
- Any allergic reactions or sensitivities
- Damage caused by improper use or storage
- Delays caused by logistics partners
- Losses resulting from misuse of our website
Our total liability will not exceed the value of the product purchased.
7. Intellectual Property Rights
All content on this website—including images, logos, product descriptions, and branding—is the property of Whiff & Wonder Boutique. You may not reproduce, distribute, or use any content without written permission.
8. Prohibited Activities
You agree not to:
- Use the website for fraudulent or illegal activities
- Interfere with site functionality or security
- Attempt unauthorized access to our systems
- Reproduce or copy website content without permission
9. Third-Party Services
Our website may integrate services from third-party providers such as:
- Payment gateways
- Logistics partners
- Analytics tools
Each third party has its own terms and policies. Whiff & Wonder is not responsible for their practices.
10. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
11. Changes to These Terms
We may update these Terms & Conditions at any time. All changes will be posted on this page with an updated “Last Updated” date.
Continued use of the website constitutes acceptance of the revised terms.
12. Contact Information
For inquiries or support regarding these terms, please contact us:
📱 WhatsApp: +2348076641130 📧 info@whiffandwonder.com