Last updated: [16/12/2025]
Whiff & Wonder Boutique (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase from us.
By accessing our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Provided voluntarily when you:
- Create an account
- Place an order
- Contact customer support
- Subscribe to our newsletter
This may include:
- Full name
- Email address
- Phone number
- Delivery address
- Billing information (handled securely by third-party payment processors)
b. Automatically Collected Information
Collected when you browse our website:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Cookies and tracking data
c. Payment Information
We do not store your card details.
Payments are processed securely through trusted third-party payment gateways.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Communicate order updates and delivery details
- Provide customer support
- Improve website functionality and user experience
- Send promotional emails (only if you opt in)
- Ensure website security and prevent fraud
We will never sell your information to third parties.
3. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve browsing experience
- Personalize content
- Analyze site traffic
- Remember items in your cart
You can disable cookies in your browser settings, but some features of the website may not function correctly without them.
4. How We Protect Your Information
We use industry-standard security measures to protect your data, including:
- SSL encryption
- Secure server hosting
- Limited employee access
- Regular system monitoring
Despite our best efforts, no online system is 100% secure, but we are committed to safeguarding your data at all times.
5. Sharing Your Information
We may share your information with trusted partners only when necessary:
- Payment processors (to handle your payment securely)
- Shipping and logistics partners (to deliver your order)
- Customer support platforms
These partners are required to keep your information confidential and use it only for service fulfillment.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold
- Correct or update your information
- Request deletion of your data
- Opt out of marketing communications
- Disable cookies
To exercise these rights, contact us through the details provided below.
7. Data Retention
We retain your information only as long as necessary to:
- Complete order processing
- Comply with legal obligations
- Resolve disputes
- Improve customer experience
You may request deletion at any time.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their content or privacy practices.
We recommend reviewing their policies before providing personal information.
9. Updates to This Privacy Policy
We may update this policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or wish to make a request, please contact us:
📱 WhatsApp: +2348076641130